WHO WE ARE?

AHC is committed to protecting the personal data of Clients/Users of AHC products and services, as well as personal data in all situations where personal data is processed. In this context, we have prepared this Policy, which reflects our commitment to respecting personal data protection rules.

WHY THIS DATA PROTECTION POLICY?

This Policy aims to inform Clients/Users about the general rules for processing personal data, which are collected and processed in strict compliance with the personal data protection legislation in force at any given time, particularly Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”).

AHC adheres to the best practices in security and personal data protection, having implemented the necessary technical and organizational measures to comply with the GDPR and ensure that personal data processing is lawful, fair, transparent, and limited to authorized purposes.

AHC is committed to the protection and confidentiality of personal data and has adopted measures to ensure the accuracy, integrity, and confidentiality of personal data, as well as all other rights granted to data subjects.

The rules set forth in this Data Protection Policy complement the provisions on personal data protection and processing outlined in the contracts that Clients/Users enter into with AHC, as well as the rules stated in the terms and conditions that govern the offer of various products and services, which are duly published on the website.

WHAT DOES THIS DATA PROTECTION POLICY COVER?

This Data Protection Policy applies exclusively to the collection and processing of personal data for which AHC is responsible within the scope of services and products provided to its Clients/Users and in all situations where AHC processes personal data.

AHC’s website may include links to other websites that are unrelated to AHC. The provision of such links is done in good faith, and AHC cannot be held responsible for the collection and processing of personal data carried out through these websites, nor does AHC assume any responsibility for these websites, particularly regarding their accuracy, credibility, and functionalities available on them.

WHAT IS PERSONAL DATA?

Personal data is any information, of any nature and regardless of its format, including sound and image, relating to an identified or identifiable natural person.

An identifiable person is one who can be identified, directly or indirectly, particularly by reference to a name, identification number, location data, online identifier, or one or more factors specific to their physical, physiological, genetic, mental, economic, cultural, or social identity.

WHAT DOES PERSONAL DATA PROCESSING CONSIST OF?

Personal data processing consists of an operation or a set of operations performed on personal data or sets of personal data, by automated or non-automated means, including collection, recording, organization, structuring, storage, adaptation, retrieval, consultation, use, disclosure, dissemination, comparison, interconnection, restriction, erasure, or destruction.

WHO IS RESPONSIBLE FOR DATA PROCESSING?

The entity responsible for processing personal data is AHC, which determines the purposes and means of processing the data.

For this purpose, if the data subject needs to contact the data controller, they can do so through the following means:

Via the website https://www.algarvehomeconsultancy.com/contacts/

WHO IS THE DATA PROTECTION OFFICER?

The Data Protection Officer plays a key role in processing personal data, ensuring compliance with legal requirements, verifying adherence to this Data Protection Policy, and defining clear rules for data processing. This ensures that all individuals entrusting AHC with their personal data are aware of how AHC handles their information and their rights.

Data subjects may contact the Data Protection Officer regarding matters related to personal data processing using the contact details provided at [AHC website URL]/contacts.

WHAT TYPES OF PERSONAL DATA ARE PROCESSED?

AHC processes personal data necessary for service provision and/or product supply, as well as in the context of social interventions. This includes data such as name, address, phone number, and email address, as detailed in the information provided to data subjects.

In compliance with legal obligations related to data retention and transmission for crime investigation, detection, and prevention, as well as other legally required processes, AHC may process data such as traffic data, geographic location, user profiles, and consumption details.

Personal data related to location, profile, and/or consumption may be processed for marketing purposes or to promote AHC’s services, provided the data subject has given their consent.

WHEN AND HOW DO WE COLLECT YOUR PERSONAL DATA?

AHC collects personal data via telephone, written communication, and through the website, ensuring, when necessary, the prior consent of the data subject.

Some personal data is essential for contract execution, and in cases of absence or insufficiency, AHC may not be able to provide the requested product or service.

If the data subject is not an AHC Client/User, their data will only be processed when provided, such as by subscribing to newsletters, in which case this Data Protection Policy applies.

Collected personal data may be processed electronically or manually, always in compliance with data protection legislation and stored securely in designated databases. Under no circumstances will the collected data be used for purposes other than those for which they were collected or for which consent was obtained.

WHO ARE THE RECIPIENTS OF PERSONAL DATA?

Without prejudice to the recipients indicated throughout this Data Protection Policy, AHC may communicate personal data of Clients/Users to fulfill legal obligations, namely to police, judicial, tax, and regulatory authorities.

WHAT ARE THE PURPOSES OF PERSONAL DATA PROCESSING?

In general, collected personal data is used to manage contractual relationships, provide contracted services, and tailor services to Client/User needs and interests. Additionally, where legally permitted, AHC may use personal data for other purposes, such as sending suggestions, brand institutional information, promotional campaigns, advertising, product/service news, and conducting market studies or evaluation surveys.

HOW LONG DO WE KEEP YOUR PERSONAL DATA?

The retention period of personal data varies depending on its processing purpose. While legal requirements may dictate minimum retention periods, AHC retains data only for the necessary duration to fulfill the purposes for which they were collected.

WHAT ARE YOUR RIGHTS AS A DATA SUBJECT?

Data subjects have the right to access, rectify, update, restrict, and delete their personal data. They may also object to data usage for commercial purposes and withdraw consent at any time without affecting the lawfulness of processing based on prior consent.

HOW CAN YOU CONTACT US REGARDING YOUR DATA?

Data subjects may exercise their rights directly or by sending a written request to AHC via the provided contact details.

For further details on how AHC ensures data security, handles cookies, and transfers personal data, please refer to the full Privacy Policy on our website.